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Quick-Wins: Service that's more responsive - any Tool, any Team
Grid
3-Step Reform
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Available for adaptable tools such as ServiceNow and Ivanti, our "quick-win" one or two step Reform services introduce timeliness. With 3-Step Reform, teamwork and performance is transformed, for reliability too.
 
Each is a primary FM practice:
 
  1. Standard Activity Prioritisation
  2. Pinpoint Expectations Management
  3. Contribution Recognition (60-second TPM video).
Not 100% sure? Why not understand the imperative in context with an initial audit?
Audit
| No matter where you are in the world, our assistance is available remotely.
Tool Advisory
Gap Analysis

For your current tool, we can provide a report setting-out which Flow Management practices can be implemented, to what extent, and what's involved.

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ITSM Tool Replacement

We can help you to decide which FM capabilities are important for you, and which tools are capable of supporting them.

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Service Portal Purposing

High digital channel use is highly advantageous for support staff, and for requesters too. If this is your objective, we target over 95% uptake, achievable in any service tool with two base practice improvements.

Digtal Desk
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