General reasons to meet the standard

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• Our service tool apps meet the Flow Management standard, of being "Flow Verified".

• We specialise in managing the divisional and organisational change, for a naturalised transition.

• We specialise in comprehensive Standard Operating Procedure team manuals.
   

Activity Prioritisation

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• The AP standard includes much more than just status configuration. 40 features are specified in the complete standard, plus 12 Status Flow Metrics for operational insight.

• Our BoK includes three dozen standard and non-standard ticket lifecycle statuses to choose from depending on the nature of your support organisation. 12 are universal. For timeliness, a full set is important.

• We provide advice for the many interactions that AP has with other FM capabilities, to establish the ideal service system for your organisation.

• AP is patent pending in the USA, requiring a license for commercial use (licensing is free for internal development and use, upon request).
   

Contribution Recognition & Team Performance Management (TPM)

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​125 features are specified in the standard, plus 14 Activity Flow Metrics.

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